About Samanaga
About Samanaga
Blog Article
“Brokers can easily monitor tickets and communications about incidents,” he mentioned. Junior administrators are sometimes with the forefront to get direct issues from users, so we thought this remark is indicating a lot concerning the software program.
Potentially the most common positive comments about Samanage is its trusted customer help. “We could Make contact with them by means of chat, electronic mail, telephone… the choices give us a lot of versatility,” described a person of many content shoppers.
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Complete Resolution with simplicity and trustworthy Building my own application In keeping with my demands has normally been my dream, which became doable as a result of simplicity and dependability of the program.
We examined dozens of comments from genuine users of Samanage and located out a few regular positive points consumers like relating to this company. Just one is its consumer-helpful UI. “Its person portal is intuitive and easy sufficient for conclusion consumers,” stated Mike, a junior IT administrator from a company that utilizes Samanage on common basis.
“IT departments more and more find them selves at the middle of staff provider and digital small business transformation. Because it leaders go after new systems to transform their small business, they have the opportunity to develop the role of provider administration from an IT support desk to clever worker service administration throughout get more info all departments,” stated Doron Gordon, Founder & CEO, Samanage.
One more, who ever wants to dig into piles of warranties? We don’t, so we like that Samanage delivers warranty facts immediately when we'd like it.
Corporation prepares to extend its IT administration choices by expanding the availability of affordable and simple to use service desk software package into a broader spectrum of companies in response to the pressures of electronic organization transformation and process automation.
This award is supplied by our team of industry experts to products that we predict clearly show Particularly high quality concerning fulfilling The existing needs with the B2B and SaaS marketplaces and assist firms with good and efficient alternatives. As a fully ITIL-compliant services desk and asset management software package, Samanage features a complete array of IT integrated remedies, each for big enterprises and modest, medium providers.
This award is offered to program answers with an extensive totally free demo provide. We really appreciated The point that Samanage absolutely free demo allows prospective buyers to completely evaluate the item’s critical options and gives users the completely showcased approach and adequate time for you to assessment the application based mostly on their demands or predicament.
We were not capable to test this aspect, so be certain To judge by yourself completely prior to banking on it.
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“With reporting, measurability, and insights from Samanage, It's armed with the info to showcase the real value of IT to organizational leaders.”